Store Owner FAQs

The questions we hear most from independent store owners.

Is this medical advice?

No. The assessment provides educational wellness guidance based on widely documented traditional uses. It is not a consultation with a human herbalist and not a substitute for medical advice. Your customers see a clear disclaimer before and after the assessment.

Can I customise which herbs are recommended?

Yes — your catalogue determines what the engine can recommend. Every suggestion points to a product you actually stock and have marked as eligible.

How long does setup take?

Typically 3–5 working days after we receive your branding assets and catalogue, including our review of your application.

Can I use my own domain?

Yes — you can choose an embedded widget on your existing site, a hosted branded page, or a custom subdomain (e.g. yourshop.eliteherbalist.com). Custom domains are verified before activation.

What happens to my customer data?

You own the customer relationship. We process assessment data on your behalf and never contact your customers directly. Full GDPR compliance. See our Data Processing Agreement (available on request).

Can I cancel anytime?

Yes. The pilot has no monthly fee to cancel — if you want to stop, we deactivate your installation and settle any outstanding revenue-share per the signed agreement.

Do I need technical skills to set this up?

No. You send us your branding assets; we handle everything. The embed code is a single line of JavaScript you paste into your site — or we can send it directly to your web developer.

Is there a minimum contract?

No. The Free Revenue-Share Pilot has no setup fee and no monthly subscription — cancellation terms follow the signed agreement.

How do you handle herbs I stock that aren't in your standard catalogue?

We map your full inventory during onboarding — upload your catalogue manually or by CSV/XLSX and our team reviews every mapping before approval.

Ready to put the assessment in your store?

Free pilot — no setup fee or monthly subscription. Elite Herbalist receives 5% of eligible sales attributed to the assessment.

Create Your Store Account

Already started? Sign in

The assessment provides educational wellness guidance based on traditional uses — not medical advice, diagnosis or treatment. Clear disclaimers are shown to every customer before and after each assessment.

We use essential cookies to run the site, and — with your consent — Google Analytics and Google Ads cookies to measure and improve it. See our Privacy Policy.